Terminating the residential agreement in E-kyla

Premature termination of the residential agreement can be initiated in the E-kyla system with at least 30 days’ notice.

  1. Log in to the system and select “Contracts” from the left side menu. To open the contract, click on the contract number.
  2. There you can see your residential agreement details. Select “Terminate contract” from the bottom line.
  3. Fill in the required information and confirm the termination.
  4. The contract termination confirmation will be sent to your e-mail address in the following business days.
  5. Check your bank information! Make sure you have the correct bank information under “Personal data” in E-kyla.